We're looking for a Receptionist to join the team.


JOB TITLE

Receptionist

HOURS

8am - 5pm
Wednesday - Sunday


Skylark is a beautiful and award winning golf and country club located in Whiteley, Hampshire. Skylark welcomes keen golfers to come and play on the 18 hole manicured golf course, dine in an award winning restaurant, relax in the newly refurbished spa, and enjoy excellent fitness facilities.

We have an exciting opportunity for a Receptionist to join our team.

This is an integral role, being the first point of contact for our members and visitors through email and telephone channels as well as face to face customer service. The role is fast-paced, driving an outstanding level of customer service with a warm and welcoming approach.

 

What will I be responsible for?

  • First point of contact for all incoming enquiries by telephone and email

  • Book dining, spa and leisure reservations

  • Contact upcoming bookings to confirm reservation

  • Up-selling further services or products

  • Processing new membership enquiries including conducting tours, membership forms and processing internal paperwork

  • A brand ambassador, welcoming guests with a smile and providing valuable knowledge about the clubs facilities

  • Manage incoming and outgoing mail

  • Manage online gift voucher orders

  • Manage stationery supply

  • Complete any ad-hoc administration as instructed by Accountant & MD


Experience

  • Excellent communication skills

  • Computer literate

  • Able to prioritise workload

  • Organised and punctual

  • Excellent interpersonal skills

This role is working 8.00am - 5.00pm Wednesday to Sunday.

In return for your hard work as a Receptionist you will be entitled to a great range of benefits including discounted food and spa treatments at Skylark Golf & Country Club. You would also be entitled to free gym membership and parking.

If you feel you have the skills and experience required to excel in the role of Chef we want to hear from you. Please click APPLY below to register your interest!