We're looking for a Spa Manager to join the Health Club team.
We are looking for a dynamic, commercially able and ambitious Spa Manager to manage, develop and lead our spa team, operation and department of 3 staff and 3 treatment rooms in addition to nail bar.
With an ideal background in a similar hotel spa environment, the successful candidate will possess a proven background in effective Spa Management and be ready for a new and exciting challenge.
As Spa Manager you will have strong people skills and the commercial awareness to drive the spa business and operation forward. Strong attention-to-detail skills will combine with the highest standards of departmental service and delivery. A hands-on approach will have enabled you to successfully lead and mentor your team through to maximised results.
Day to day management and ongoing development of the spa department, including treatments, spa reception and retail
You will take overall responsibility for ensuring the smooth and successful running of the spa operation
You will drive and inspire the Spa team to deliver the highest standard of delivery to our guests and members
Providing KPI’s on a weekly and monthly basis
Analysing financials and management reports to enable full identification and steering ability of your department
Actively participating in marketing activities to promote treatments and events
Communicating and working with the wider leadership team to cross promote your department
Achieving financial targets for spa revenue, cost control and effective payroll management
Providing a clean, safe and well-maintained department at all times
In order to be successful in this role you must have proven spa management experience and ability in managing a team
Excellent interpersonal and communication skills are essential
You will need to have a good knowledge of all aspects of the spa industry
Excellent organisational skills are also required for this demanding role and the ability to help train, develop and lead your team according to company guidelines and policy
You will be able to demonstrate high quality people management skills as well as good business acumen
Full experience and ability in configuration and operation of a spa management software system