We're looking for a Spa Manager to join the Health Club team.

 

We are looking for a dynamic, commercially able and ambitious Spa Manager to manage, develop and lead our spa team, operation and department of 3 staff and 3 treatment rooms in addition to nail bar.

With an ideal background in a similar hotel spa environment, the successful candidate will possess a proven background in effective Spa Management and be ready for a new and exciting challenge.

 
 

 

The Role

As Spa Manager you will have strong people skills and the commercial awareness to drive the spa business and operation forward. Strong attention-to-detail skills will combine with the highest standards of departmental service and delivery. A hands-on approach will have enabled you to successfully lead and mentor your team through to maximised results.

Responsibilities

  • Day to day management and ongoing development of the spa department, including treatments, spa reception and retail

  • You will take overall responsibility for ensuring the smooth and successful running of the spa operation

  • You will drive and inspire the Spa team to deliver the highest standard of delivery to our guests and members

  • Providing KPI’s on a weekly and monthly basis

  • Analysing financials and management reports to enable full identification and steering ability of your department

  • Actively participating in marketing activities to promote treatments and events

  • Communicating and working with the wider leadership team to cross promote your department

  • Achieving financial targets for spa revenue, cost control and effective payroll management

  • Providing a clean, safe and well-maintained department at all times

Experience

  • In order to be successful in this role you must have proven spa management experience and ability in managing a team

  • Excellent interpersonal and communication skills are essential

  • You will need to have a good knowledge of all aspects of the spa industry

  • Excellent organisational skills are also required for this demanding role and the ability to help train, develop and lead your team according to company guidelines and policy

  • You will be able to demonstrate high quality people management skills as well as good business acumen

  • Full experience and ability in configuration and operation of a spa management software system

 

Hours

Full Time

Location

Whiteley, Hampshire